Tenant Services
Repairs
It is important that you report any items requiring repair or maintenance to your property manager as soon as you become aware of them.
Urgent repairs should be reported immediately to your property manager via email.
Examples of urgent repairs include:
- Burst hot water services
- Faulty external door locks
- Gas leaks
- Flooding or storm damage
- Serious roof leaks
- Dangerous electrical faults
- Fire damage
If the matter is urgent and outside of Greville Pabst Real Estate business hours, please contact our preferred tradespeople listed below and inform your property manager in writing, via email as soon as possible.
| Plumber & Gas | MetroWest | 0417 617 274 |
| Electrician | Innovative Electrical Electricians by the Bay |
0419 335 193 0413 388 315 |
| Handyman | Peter Buchan | 0417 707 604 |
| Locksmith | Wynns Locksmith Orb LocksAce Locksmiths |
03 9495 1122 0409 861 564 03 9534 0586 |
|
Carpet/flooding Carpet/flooding/fire |
Flood Response Pty Ltd Marshall Restorations |
1300 819 396 0447 109 1011300 858 525 |
| Glass Replacement | SECA Glass | 03 9753 3047 |
| Water Faults | South East Water | 132 812 |
| City West Water | 132 642 | |
| Yarra Valley Water | 132 762 | |
| Faults and Emergencies | SES | 132 500 |
| Gas Emergency Services | 132 771 | |
| Citipower | 131 280 |
Helpful links for tenants:
- Find more information about renting a property in Victoria via the Renting section of the Consumer Affairs Victoria website.
- Find out more about the Residential Tenancies Bond Authority (RTBA) from the Consumer Affairs Victoria website
- Visit the RTBA website